Privacy Policy

Your data will be handled in compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant legislation.

In this document, ‘we’ refers to HD Entertainments.‘You’ refers to browsers to our website and our customers.

Who is responsible for your data?
Our data protection officer and company owner is HD Entertainments who is responsible for making sure that your data is stored and processed safely.

Why do we process and store your data?
We need to store and process your data if you make an inquiry, or place an order with us.The data we hold includes your name, contact details, and IP address. We also need to store your details for 3 years for insurance purposes.We only store or process data which you have given directly to us and which we need to run our business. After this date your data will be anonymised/deleted, unless you have ‘opted in’ to receive ongoing communications from us.

Who has access to your data?
Our data protection officer is responsible for managing access to the personal data we store. The services we use will also store a copy of your data. This includes our website provider Booking Online Ltd, our email provider Fastmail, and any providers they use to provide their services.If you send your details over a social media platform, that platform may keep a copy of your messages. We do not sell or give your data to any third parties for their marketing purposes.

Who else might your data be shared with?
We reserve the right to share your personal data with other third parties if required for legal reasons. For example, in the case of an insurance claim, a tax audit, or to prevent fraud.

How can you see what data we store about you?
You have the right to request details on any data we store about you. We can send a copy of your data to the email address you entered when using our services.

Your right to be forgotten!
If you have been a customer of ours, we might need to hold onto some of your data for or insurance reasons. Otherwise we will happily comply with your request.

How can you opt in or out of our marketing messages?
Manage your marketing preferences at any time by clicking the link at the bottom of the emails, or by getting in touch with us.

How does our website use cookies?
Our website stores cookies on your browser to allow you to place an order with us. Our website’s cookies are temporary and cannot be used to identify individual visitors.Third parties might also set cookies on your browser. We use Google Analytics to monitor the performance of our website, for example. Third parties have their own cookie policies.

How do you make a complaint about our use of your data?
The Information Commissioners’ Office (ICO). is the authority for data protection in the UK.